Office 365: FAQ
How do deactivate a license:
To deactivate or unassign a O365 license:
1) Go to https://portal.office.com/account
2) On the my account page, select “Install Options”:
3) On the “My Installs” page, click the …
Tag: office 365
Office 365: Troubleshooting
Office 365 1803 update may cause issues with Outlook
A few sites reported that after running the Office 365 1803 update that was pushed with the August patch cycle, Outlook became unresponsive, had longer than normal wait times transitioning in between emails, or continually crashed.
It has been observed that disabling the Symantec Endpoint Protection Outlook Addin in Outlook resolved this issue.
In Outlook browse to File > Options > Addins …
Microsoft Office STIG – Troubleshooting Guidance
The Office STIG Bureau Enterprise Configurations – Microsoft Office 2016/365 Security Policy v.8.0 includes both computer and users settings. The original STIG was linked at the regional level on Tuesday, February 13, 2018. For sites that were still experiencing issues, a troubleshooting guide was sent to IT ALL on 2/20/18. Below is the summary of that email with additional troubleshooting steps added …
Office 365: Installation Deviation Process
All Office installations need to be updated to Office 365 by June 30, 2018.
Systems that cannot be updated to Office 365 by the June 30, 2018 deadline should be added to to the appropriate Active Directory (AD) deviations groups. Systems should only be added to AD deviation groups if they are used for Emeritus or Volunteer users or if …
Office 365: Known Issues
Issues due to the deployment of the Office 365/2016 STIG are being documented on the Office STIG page.
Microsoft Office STIG – Troubleshooting Guidance
The Office STIG Bureau Enterprise Configurations – Microsoft Office 2016/365 Security Policy v.3.0 includes both computer and users settings. The STIG was linked at the regional level on Tuesday, February 13, 2018. For sites that are still experiencing issues, a troubleshooting guide was sent to IT ALL on 2/20/18. Below is the summary of that email:
WHAT YOU NEED TO KNOW
…
Office 365: Patching
The DOI, in working to support USGS and other Bureaus, has agreed that the Semi-Annual Channel will be the single supported update channel of Office 365 as it is the default update channel for Office 365 ProPlus.
Currently, Office 365 has been installed in several different ways which would require different update channels. A change has been …
Office 365 for Mac
The USGS has required that all computers be updated to Microsoft Office 365 by June 30th, 2018. Connecting to a personal OneDrive volatiles DOI policy, therefore is prohibited on the DOI network.
External Resources:
- System Requirements – System requirements for Office
- OneDrive for Mac – FAQ – Microsoft support and information …
OneDrive
OneDrive is an online storage space in the cloud that allows you to store your work files across multiple platforms or devices (anywhere you can access your Office 365 install). You can also share your files with others in DOI.
After installing Office …
